Are you located in Canada and looking to offer competitive trackable shipping rates to your Canadian, USA and International customers?
ChitChats is the unique shipping service provider that offers possibility to ship your e-commerce and personal packages via USA as if you were physically there.
It means that you will be able to offer shipping methods such as USPS First Class, USPS Priority, UPS Mail Innovation and other shipping methods with tracking for the rates similar to your USA competitors, so your customers won’t even noticed any differences of ordering from you vs other USA located companies.
Please note that due to COVID-19 ChitChats is currently limiting new accounts ability to ship within Canada. It works as before for shipping outside of Canada.
WooCommerce Chit Chats Shipping plugin is a feature rich WordPress / WooCommerce extension that helps you to automate Chit Chats shipping by packing items into boxes and displaying precise real-time shipping rates in the cart and checkout pages. It makes it simple to create shipments and automate creation of the shipping labels. Chit Chats Shipping plugin provides easy access to the tracking information, automatically emails customer their tracking number and then follow up emails with the progress of the shipment.
Video Demonstration / Tutorial
- Real-time Chit Chats shipping rates
- Control availability with Shipping Zones
- Show estimated delivery time of your shipments
- Flexible shipping weight adjustment rules
- Flexible shipping rate adjustment rules
- Include Insurance and Request Signature service
- Create shipments and purchase postage
- Synchronization of the shipment status with Chit Chats
- Ability to run it in sandbox and debug modes
- Ability to cache previously found rates to speed up your website
Pro version Features
- Dimension and weight based packing of the items into pre-defined boxes
- Combine boxes to reduce shipping rate
- Display different name for selected shipping methods
- Configurable automated tracking of the shipments
- Configurable purchase postage workflow
- Purchase shipping label in a single click
- Bulk purchase and download of consolidated shipping labels PDF file for multiple orders at once
- Email notifications and easy access to tracking information
Real-time Chit Chats shipping rates
Based on the products in the cart, box dimensions they can fit into and address of the customer, it fetches real-time shipping rates from Chit Chats service and displays them in the cart, and checkout pages.
Customers can choose and checkout with any of the shipping methods offered by Chit Chats.
Show estimated delivery time of your shipments
Enable / disable displaying of estimated delivery time of your shipments and tracking type next to the shipping method name in the cart and checkout pages.
Dimension and weight based packing of the items into boxes
Configure dimensions, weight and max weight that boxes you use to ship orders can carry, so then plugin can use this information to precisely estimate shipping rates and reduce time you need to create shipments by predicting how order will be packed.
Combine boxes to reduce shipping rate
If products in the cart can’t fit into a single box, then plugin will split order into several boxes and calculate final shipping rate as a sum of shipping rates for the number of boxes required to fit all the items.
In order to save on shipping you can enable Combine Boxes feature that will let pluging know that you will attempt to find a bigger box that wasn’t previously configured in the system.
Flexible shipping weight adjustment rules
Configure how final weight of the parcel should be adjusted before plugin will fetch shipping rates from Chit Chats. It is useful for cases when you add some promotional materials that increase weight of the package.
Flexible shipping rate adjustment rules
Configure how quoted shipping rates should be adjusted, which is useful if your store sells in a different currency or you just need to discount / increase shipping rates.
Chit Chats Shipping plugin lets you configure global or per shipping method rates adjustments.
Include Insurance and Request Signature service
Plugin allows to include insurance with the shipment and its fee will be added to the quoted shipping rate, so if anything will go wrong you can submit a claim via convenient Chit Chats form.
You can also request signature service for all or selected orders.
Display different name for selected shipping methods
Customize names of selected shipping methods in the configuration page of the plugin, so then cart and checkout pages will display this name instead of the original one.
Configurable automated tracking of the shipments
When auto tracking feature is enabled, then Chit Chats Shipping plugin will pull updated shipment status and tracking history with configured interval.
Auto tracking feature has a number of settings that will let you get the best performance and frequency of updates.
Updated tracking information will be emailed to the customers as well as available on the website.
Create shipments and purchase shipping label
Get a quote, create unlimited number of shipments and purchase postage right from the order page in the admin area of your WooCommerce.
Plugin also allows you to cancel unpaid shipments, request refund for already purchased postage and see latest tracking information of the shipment.
Configurable purchase postage workflow
Choose what steps are required to purchase postage for your orders.
It is possible to configure plugin to require to get a quote, before shipment can be created or postage purchased as well as to require confirmation of the shipment details before continuing to next steps.
Purchase shipping label in a single click
With properly configured weight and dimensions of the products, and boxes you use to ship orders, plugin can precisely estimate dimensions and weight of the parcel, so in case of high volume of shipments it is possible to setup the workflow that will speed up operation of your warehouse by allowing to purchase shipping label in just one click.
Email notifications and easy access to tracking information
Upon purchasing of a shipping label customers will receive email notification with the tracking number associated with it, as well as email notifications every time shipment status will update.
Tracking number associated with the order and its current status is available in the orders page, and detailed tracking history can be viewed at the order page in Admin and User interfaces.
Ability to run it in sandbox and debug modes
Plugin can be set to sandbox mode, so you can test creation of the shipping label without paying for it.
In cases when things might not work exactly as expected, it is possible to enable debug mode which will display detailed messages explaning what is going on and what data are used, so you can easily narrow down the issue.
- Go to WordPress -> Plugins -> Add New
- Hit Upload Plugin button
- Hit Choose File button and select zip file with the plugin
- Hit Install Now button
- Hit Activate link
- Installation complete